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on orders $50+ (and fast delivery!) - Satisfaction Guarantee
Try it for 30 days, love it or your money back
Open Farm Satisfaction Guarantee for Online Orders
At Open Farm, we understand that trying new pet food can feel like a big leap — especially when it comes to your furry family member’s health and happiness. That’s why we’re excited to offer our 30-Day Satisfaction Guarantee for first-time customers and existing customers looking to explore new recipes!
Love It or Your Money Back
Our 30-day satisfaction guarantee covers the full recommended transition period from your pet’s old food to their Open Farm new recipe, plus plenty of extra time to reach out to us to initiate a return if needed. If you or your pet aren’t completely satisfied for any reason, we’ll gladly provide a full refund or exchange for recipes purchased on OpenFarm.com within 30 days of delivery.
Please note that refunds will be processed back to the same account and payment method used for the original purchase. To qualify for a refund, you can only return a single SKU (item) once per customer.
Before you buy, talk to our Feeding & Nutrition experts!
Our Customer Experience team is here to assist you with any questions about selecting the right products for your pet’s unique dietary needs. Reach out to us anytime!
