Open Farm's Holiday Support:
Our office will be closed on December 25th, 2024 and January 1st, 2025 for the holidays. Reach out to us via email or voicemail during this time and the team will get back to you as soon as possible.
Chat With Us
Chat NowNo question is too small, so please go ahead and reach out to us!
Our Customer Experience Specialists are available online every day between 9-6PM EST.
Holiday Hours:
December 24th: Live Chat 9-12PM EST
December 25th: No Live Chat Available
December 31st: Live Chat 9-2:30PM EST
January 1st: No Live Chat Available
Email Us
Email NowHave a more in-depth question or need help with your order? Our team reads carefully through each email in order to provide the best resolution and completely address all of your questions.
Shoot us a note and we will reply to you within 1-3 business days. We look forward to hearing from you.
Learn More
Frequently Asked QuestionsWe’ve catalogued all of our top questions from customers for your convenience. Looking for recommendations for your large breed puppy? Want to understand more about our recipes or sourcing standards?
Take a read through our FAQs for fast answers and to get to know us better.
Prefer to chat over the phone?
We are here to help! Please leave us a voicemail with your information and we’ll call you back within one business day.
Note: During the holidays, please expect a callback within 2-3 business days.
Customer Support Line: 1-833-399-3403