How Can We Help?

Chat With Us

Chat Now

No question is too small, so please go ahead and reach out to us! Our Customer Experience Specialists are available during the following hours to help with any questions you may have.


HOURS

MONDAY: 9 AM - 6 PM EST

TUESDAY: 9 AM - 6 PM EST

WEDNESDAY: 9 AM - 6 PM EST

THURSDAY: 9 AM - 6 PM EST

FRIDAY: 9 AM - 6 PM EST

SATURDAY: 9 AM - 6 PM EST

SUNDAY: 9 AM - 6 PM EST

Speak With Us

Call Now

We are happy to speak with you! Please feel free to give us a call at 1-833-399-3403. If you call outside of the hours below, please leave a voicemail and our Customer Experience Specialists will follow-up with a call back as soon as possible.


HOURS

MONDAY: 9 AM - 5 PM EST

TUESDAY: 9 AM - 5 PM EST

WEDNESDAY: 9 AM - 5 PM EST

THURSDAY: 9 AM - 5 PM EST

FRIDAY: 9 AM - 5 PM EST

SATURDAY: Voicemail Only

SUNDAY: Voicemail Only

Contact Us

Frequently Asked Questions

We would love to hear from you! Our Customer Experience Specialists are here 7 days a week to help answer any questions!


For fastest service, please use the live chat feature on our website when available or give us a call - we are always happy to help with any questions. If you would prefer email please reach us at support@openfarmpet.com. Please allow 1-3 business days for a reply.